Our Products
We propagate our own trees, shrubs and perennials that are suitable for our northern region. That includes grafting our own fruit, flowering crabs, and a host more of deciduous trees and shrubs.
Warranty
Our Conditional Retail Warranty
Should the death of a plant occur within one year of purchase, Arrowhead Nurseries will provide a store credit of 50% of the value of the plant at the time of purchase to be used on new product. (This does not include any cost of transport/installation). Cedars are only subject to warranty for 90 days. For warranty claims, we offer store credit; we will not provide cash refunds.
To Receive Warranty
• Claims must be within 1 year of purchase
• Bill of Sale must be present for proof of purchase
• Plants must have been properly cared for
• Deceased plant must be brought in (Please call about a suspected deceased plant before digging it up. It very well could still be alive! The plant could just be experiencing a simple problem that is easy to fix. Our staff will be happy to give advice to help a plant.)
Warranty Exclusions
Items sold at a discounted price will have no warranty.
Conditions Where Warranty is Void
• Item is damaged mechanically
• Item is damaged by animals
• Third party damage
• If the plant has ground covering such as rocks, mulch, or fabric within 3 feet from the base of the plant
• If the plant is put within 6 feet of a downspout or other drainage site.
Returns
Sales are final. Arrowhead Nurseries will not provide cash returns but will provide exchanges. Exchanges are only accepted conditionally within two days of original purchase.
• Product must be returned in the same condition as it was sold (Up to staff discretion).
• Product must not have been taken out of the pot or planted.
• Products in burlap bags or wire baskets are not subject to returns or exchanges.